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Terms & Conditions

For the purpose of this document, The Beautiful Tent Company (South West) LLP, their sub-Contractors and agents are referred to as the Company

1. CORRESPONDENCE Applications for the hire of tents and equipment should be addressed to: Chaseborough House, Village Hall Lane, Wimborne, BH21 6SG

2 CONDITIONS: the Company will submit a written quotation which the Hirer shall accept in writing, the absence of a Written quotation or acceptance however shall not invalidate the contract and all work quoted for and undertaken by, or Goods hired from the Company shall be subject to these terms and conditions and the Hirer by authorising or allowing Work to proceed or goods deemed to have confirmed the contract and to have accepted these terms and conditions.

3 PERIOD OF HIRE: The period of hire is understood to mean the period of which the tent or equipment is required to be ready and available for use.

4 SITE: The hire charges are based on the assumption that the site is flat level firm ground with easy access for motor Transport and that no drain cables or other services are buried beneath the surface or otherwise concealed. The hire charges do not include any making good or repairing of damage to site. Special rates will be payable for the hire of equipment on sites not conforming to the above requirements of the delivery of goods other than on grounds level. The hirer shall provide the contractor with a plan showing the position in which the tents or equipment are to be erected or shall have a representative on the site for that purpose and in the absence of both the contractor having erected the tents or equipment where he thinks fit shall be deemed to have completed the contract.

5 HIRE CHARGES: The charges published in any of the Company’s printed matter are for the guidance of the Hirers in estimating costs only and do not constitute an offer.

6 VARIATION OF HIRE CHARGES: The Company reserves the right to vary the quoted hire charges in the event of any increase taking place before or during the period of hire in the cost of labour, materials or transport.

7 PAYMENT: Payment must be made in accordance with the terms stated in the Company’s quotation. The Company reserves the right to charge a deposit to cover part or the whole of the value of the property or equipment hired. Terms may vary. The Company reserves the right to charge interest on the hire charges, with such interest accruing from the date of the event. Deposits are non-refundable.

8 LOSS OR DAMAGE: The Hirer shall during the period of hire be responsible for the maintenance and safe custody of The Company equipment, from completion of erection until dismantling. The Hirer will make good to the Company all Loss or of damage to the Company’s property or equipment hired or used on the site (other than fair wear and tear). The Hirer will be liable for additional charges whereby any indoor property, such as furniture, is left outdoors and subsequently weather damaged. The Hirer is responsible for ensuring the marquee/temporary structure is closed and secure overnight at the event location. The Hirer should ensure that at no time is any electrical installation or equipment tampered with.

9 LIABILITY TO THIRD PARTIES: The Company will not be responsible for and the Hirer will indemnify the Company against all claims for the injury to persons or loss or damage to property howsoever caused unless it be proved that such injury or damage caused by faulty material or workmanship or negligence on the part of the Company.

10 ERECTION AND DISMANTLING: The Company normally provides labour for the erection and dismantling and the Cost thereof is included in the hire charges. The Hirer will be held liable and incur additional costs if any part of the marquee is dismantled and any resulting damage. Only in exceptional circumstances and by special arrangement will the Company allow the Hirer to erect and/or dismantle the Company’s property.

11 ATTENDANCE: The hire charges do not include attendance by the Company except during the actual processes of erecting and dismantling of the tents. Attendance can be arranged at an additional cost.

12 PERMITS: The Hirer is responsible for giving notice to or obtaining from any authorities who are or may be concerned and must make application where necessary to the Planning Authority, District Surveyor, Police, Fire Brigade and any similar authority or organisation. Any costs incurred in delays or modifications in the work arising from the absence or Misrepresentation of all such necessary permissions and permits shall be payable to the Company by the Hirer and shall be deemed to be part of the hire charge for the purpose of Clause 7 thereof.

13 WEATHER: In the event that extreme weather conditions are forecast during the hire period the Company have the right to decline the erection and use of the structure. This is for the safety of all concerned. A wind management plan will be supplied to the Hirer and it is their responsibility to ensure that this is followed. The Company will monitor wind forecasts and if these exceed those set out in our wind management plan are predicted we will endeavour to contact the Hirer and offer advice. If the wind management plan is not followed the Hirer will be liable for any damages, claims by third parties or additional costs. Hirers will be liable for the full hire fee in the event of late cancellation due to weather and the Hirer is responsible for insuring against this possibility.

14 FORCE MAJEURE: While every effort will be made by the Company to carry out any order accepted the full performance of it is subject to variation or cancellation by the Company consequent upon Act of God, War, Strikes, Riots, Lock-outs or any other disturbances Fire, Flood, Storm, Gale or tempest, restrictions on the use of Transport, Fuel or Power Requisitioning, Shortage of material or transport or labour or any other cause beyond the control of the Company.

15 MODIFICATION OF CONTRACT: No verbal representations or arrangements are recognised by the Company and in this situation these terms and conditions shall be modified by a supplementary written contract.

16 CANCELLATION OR PREMATURE TERMINATION OF CONTRACT: Notice of cancellations should be given in writing and will be effective from the date of this being received by The Beautiful Tent Company office. In the event of the Hirer desiring to cancel the booking within 4 weeks of the hire period the hirer will be liable for the full amount of the hire charge, unless otherwise agreed in writing by the Company. If the hirer gives more than 4 weeks’ notice before the date of the hire thedeposit will be forfeited. If the hirer does not notify The Beautiful Tent Company of their cancellation and fails to take up their commitment, they will be liable for the full hire charge. Customers must satisfy themselves before use (please see clause 17) that all equipment has been delivered and our attention should be drawn to any miscounts, omissions, wrong deliveries or damaged equipment in order that charges may not undeservedly be made. No rectification can be made unless notified 36 hours before the start of the event.

17 SITE HANDOVER: The Hirer will be responsible for providing a site contact on the day of installation. Customers must satisfy themselves before use (please see clause 16) that all equipment has been delivered and our attention should be drawn to any miscounts, omissions, wrong deliveries or damaged equipment at the check off point in order that charges may not undeservedly be made.

18 AMENDMENTS TO HIRE: No rectifications to the equipment supplied or configurations planned can be made unless notified 36 hours before the start of the event and subject to equipment availability.

19 COVID-19/CORONAVIRUS: In these unprecedented times the Hirer will agree to abide by the guidelines as set out by the UK Government and Public Health England (PHE) in relation to gatherings and will ensure that their guests comply with these guidelines for the duration of the event. In the event that a national or local Covid-19 related incident forces the hire to be cancelled the Company will work with the hirer to re-schedule their event. If the hirer chooses not to reschedule their event the standard cancellation terms will apply (please see Clause 16).



A message to all our beautiful couples, suppliers and event planners..

We hope that you and your loved ones remain safe and well. We know that the last 12 months has been tough. The impact of Covid-19 has been huge on individuals, families and businesses.